At The Childminding Shop we want you to be delighted every time you shop with us. Occasionally though, we know you may want to return items.

Under the United Kingdom's Distance Selling Regulations, you have the right to cancel the contract for the purchase of any of these items within a period of 7 working days, beginning with the day after the day on which the item is delivered. This applies to all of our products. However, we regret that we cannot accept cancellations of contracts for the purchase of video, DVD, audio, video games and software products where the item has been unsealed. Please note that we are unable to accept cancellation of, or returns for, digital items once downloading has commenced. 

In order to arrange a return please contact us via email to obtain a returns number. 

To cancel this contract, please pack the relevant item securely with its original packaging, include your returns number and send it to the above address so that we receive it within 7 working days after the day of the date that the item was delivered to you. 

For your protection, we recommend that you use a recorded-delivery service. Please note that you will be responsible for the costs of returning the goods to us unless we delivered the item to you in error or the item is faulty. If we do not receive the item back from you, we may arrange for collection of the item from your residence at your cost. You should be aware that, once we begin the delivery process, you will not be able to cancel any contract you have with us for additional services carried out by us (e.g. express delivery, gift wrapping). 

For additional or optional services this e-mail confirms the completion of your contract to purchase those items.  This includes any orders for express delivery, gift wrapping etc  You should be aware that, once we begin the delivery process, you will not be able to cancel any contract you have with us for additional services carried out by us (e.g. express delivery, gift wrapping). Any free gift where this gift is supplied upon condition of purchase, this gift must be returned along with the original order should the order then not satisfy the conditions in order to receive the free gift.

Please note under the Distance Selling Regulations you are required to cancel the order in the following formats: email, letter. As soon as we receive notice of your cancellation of this order, we will refund the relevant part of the purchase price for that item.

Under the Distance Selling Regulations you as a consumer are under a statutory duty throughout the period of cancellation to retain possession of the goods and take reasonable care of them.

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